FAQs – eSignature and DocuSign

Yes. DocuSign electronic signatures are valid and legally binding around the world. In fact, they are more enforceable than traditional handwritten signatures. DocuSign's Legality Page is great place to go for more information. Their short YouTube video, Are Electronic Signatures Legally Binding? is also worth 3 minutes of your time. 

Our Buyers and Sellers are extremely busy, and occasionally forget to sign an important document. So DocuSign sends gentle email reminders to complete the signing process. Your options to stop receiving the reminders are: 

  • Sign the Document 
  • Decline to Sign
  • Contact the Agent who sent the document and ask them to cancel it. You can simply "reply to" the email notification to contact the sender of the document.

Yes. Electronic signatures save a great deal of time. Buyers and Sellers are rarely sitting next to a printer and scanner when it's time to sign an important document, yet their cellphones are always handy. Document processing times have been reduced by over 80%, freeing up Agent’s time to better serve clients. In addition to the time savings, electronically signed documents are very accurate, guaranteeing no missed fields, forgotten signatures, or skipped pages.

DocuSign is the leading provider of secure digital signature services. We selected them for the quality of their service, a hassle-free experience that is both digitally secure and legally binding with a complete audit trail. We also selected them due to their broad market acceptance: most banks and escrow companies are comfortable with DocuSign and will accept documents signed through their service.

Yes. You can DocuSign our documents anywhere you have email access: your computer, tablet, or cell phone.

Yes. After all parties have finished signing a document, you will automatically receive an email with a button leading to the completed document. Click that button to view and download a copy for your records.

Yes. Once all signers have finished, we are automatically notified via email that the document has been completed, and we will respond accordingly.

First, please review DocuSign’s Common Signing Issues; that should help you solve most problems. If you still need further assistance, reach out to the Agent who sent the document.

The content of each document is specific to the transaction it is associated with. Reach out to the Agent who sent you the document and they will answer all your questions.

Yes, if the email address you’re using is the same email address you registered with DocuSign. Login to DocuSign with your email and password. Once logged in, select the Documents tab and you will see your documents.

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